HomeOilNatural GasTestimonials

Thank you notes from clients

Oksana Chirgadze, Little Thetford
October 2014

Dear Gus,

I would like to say a huge thank you for servicing our boiler recently. I have been very impressed with your work. Especially that you have identified and fixed the problem we had in less than five minutes; which several other "well-experienced" engineers couldn’t fix even after several very expensive visits. We have a very quiet working boiler now. It’s like a new boiler!!!

Will highly recommend you to everybody.
First class service!!!
We’ll definitely use you again!

Thank you again.

Kind regards,



Richard and Ruth Collet-Fenson, Witcham
Octonber 2014

Gus replaced our solid fuel boiler with a gas one. He was punctual, meticulous and gave us confidence that he knew what he was doing. Our central heating system has perplexed previous tradesmen, but Gus worked things out and explained it to us. He listened to what we wanted e.g. a hot bathroom radiator even when the CH isn’t heating the house. He was unobtrusive when working in our house and offered good value. We are very happy.

Best wishes



Neil and Serena Grimston, Ely
May 2014

Having purchased an old house needing renovation and sorting, we contracted Gus to carry out a complete overhaul of the central heating system, other gas appliances and additional plumbing works, including a new bathroom. We are delighted with the result. Gus Pretorius is a professional with a high degree of technical aptitude, alongside a pragmatic approach to problems and solutions. He has our full recommendation.


Neil & Serena, Ely

Steve Merrell, Little Thetford
11 August 2013


Dear Oilers past and present

Please see Ros's email below. I took up her recommendation and would thoroughly recommend Gus as reliable, prompt and good value. A number to keep handy.

He also services boilers.




Ros Usher, Little Thetford
20 June 2013

I would like to recommend our local Little Thetford plumber/ central heating engineer Gus to all the Little Thetford Community Oil Buyers.
Gus has done a number of plumbing jobs for us in the last 12 months or so, including servicing boilers and fixing leaking pipes. He has been the only plumber to solve a long term problem with leaking automatic drinkers. (We had tried three plumbers before Gus)
He is very reliable, prompt to fit the work in, very reasonably priced and does meticulous work. I have always felt very confident that the job has been done with great attention to detail.
His company name is Ely Central Heating Services, his number is 07763189180 and he lives at 30 The Wyches.

I would be very grateful if you could send my recommendation to the Acre subscribers.
Many thanks,

Ian and Jo Rutherford, Little Downham
29 June 2013

Hi Gus.

Thanks for your thoughtful call last week. I am pleased to report 100% success. No banging pipes. Enough hot to the rads (I think, it's been too warm to test much) and the room stat is a winner. With the heating switched on it only comes on when it needs to. Which is infrequently, so it will save us loads. A good job well done! 


Sent from my iPhone

Graham and Hillary Sellars, Little Thetford
30 April 2013

Dear Gus

Once again thank you for fixing our heating and water.

Thank you for taking the time to explain to us what the problems were with the system and then, after completing the task, phoning us to make sure all was well.

This is really 5* service.

Thanks again

Hilly & Graham